Responsible Gaming
Gaming Should Be Entertainment
At 1win, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Please play responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal age in your jurisdiction in India) to participate in gaming on 1win. By using our platform, you confirm that you meet this age requirement and comply with all applicable laws in your region.
Warning Signs of Problem Gambling
Recognise these warning signs in yourself or others:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money intended for essential expenses (bills, food, rent)
- Hiding your gaming activity from family or friends
- Feeling anxious, irritable, or restless when not gaming
- Spending more time or money on gaming than planned
- Neglecting work, study, relationships, or hobbies due to gaming
- Borrowing money or going into debt to fund gaming
- Unsuccessful attempts to cut down or stop gaming
- Using gaming to escape problems, stress, or negative emotions
- Lying to others about the extent of your gaming involvement
If you recognize any of these signs, please seek help immediately.
Self-Help Tools Available
1win provides the following tools to help you play responsibly:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gaming for a set duration
- Account Cooling-Off: Take a break from gaming by temporarily suspending your account
To use these tools, log into your 1win account and navigate to the Responsible Gaming settings in your profile.
Support Organizations and Resources
If you're struggling with problem gambling, professional help is available. Contact these organisations:
India
- All India Institute of Medical Sciences (AIIMS): Provides mental health and addiction services across India
- Nalamdana: A mental health support platform offering counselling services
- iCall: Crisis support and counselling – Phone: +91 9152987821 | Website: www.icallhelpline.org
International Resources
- UK – GamCare: Free counselling and support – www.gamcare.org.uk
- UK – GamStop: National self-exclusion scheme – www.gamstop.co.uk
- Australia – Gambling Help Online: Free counselling and support – www.gamblinghelponline.org.au
- Canada – Responsible Gambling Council: Information and support – www.responsiblegambling.org
- USA – National Council on Problem Gambling: Helpline 1-800-522-4700 – www.ncpgambling.org
- Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA): Support and information – www.bzga.de
If You Need Help
Problem gambling is a serious issue, but recovery is possible. If you or someone you know is struggling with gambling, do not hesitate to seek professional help. The organisations listed above provide confidential, non-judgmental support at no cost.
Your wellbeing is our priority. Contact a support service today if you need assistance.